Features of the ID CRM:

ID CRM focuses on dealing with the people who are the profit and revenue boosters of the enterprise. It enables the organization to manage their clients with great deal of efficiency. ID CRM is architected in such a manner that it can handle almost all the information that is required to enhance your overall business operations. This makes ID CRM more robust and potent.

ID CRM being a web based CRM software product helps in streamlining your day to day business activities with its various features serving all type of industries and focusing on sales, enquiries and customer service automation.

Targeted Marketing

• Manage a marketing campaign across multiple channels
• Track new leads and sales opportunities
• Use powerful campaign reports to improve you next campaign

Best-in-class Services

• Retain existing customers
• Provide a consistent experience to every customer
• Improve the quality of your customer support
• Resolve customer cases faster
• Become more productive by storing information in a central knowledge base
• Have more meaningful conversations with customers